Privacy policy

Effective January 1st, 2007

Tank Prints values its customers and respects their privacy. We collect customer information in an effort to improve your shopping experience and to communicate with you about our products, services, contests, and promotions.

Tank Prints recognizes that it must maintain and use customer information responsibly. We do not sell or rent the information you provide to us online to third parties. However, we do share your information with third parties under certain circumstances as detailed below.

This policy describes the personal information we collect about you, why we collect it, how we use it and when we share it with third parties. Our policy also describes the choices you can make about how we collect and use your information. If you have any questions about our privacy policy, please contact Tank Prints customer service via email or write us at:

Attn: Customer Service
PO BOX 571607
Houston, TX 77257

If our information practices change in the future, we will let you know by posting the policy changes on our Web site or by communicating directly with you. We will notify you of any such change before we use your information in a manner not previously disclosed in our privacy policy. You will have the opportunity at that time to opt out of any new use of your information.

What We Collect

We collect information (such as your name, email address, mailing address, phone and credit card numbers) that you provide when you place an order, save your information with us or participate in a contest, promotion or survey. We also maintain a record of your product interests and your purchases online and in our stores. All the information we collect is given to third parties ONLY if they are involved in completing your order.

How We Use Your Information

When you make an online purchase from Tank Prints, we use your information to process your order. We will also send you emails to confirm your order, and we may need to contact you via phone, postal mail or email if we have other questions regarding your order. In addition, you will be automatically signed up to receive email updates about our products, services, contests, and promotions.

When you save your information with Tank Prints, you will also be automatically signed up to receive email updates. If you participate in a contest or promotion (online or over the phone), you may choose to receive email updates about our products, services, contests, and promotions.

If at any time you would like us to remove you from our email or postal mailing lists, feel free to contact Tank Prints customer service at support@tankprints.com. Please be sure to include full name and any other relevant information. If you have previously asked to be removed from our email list, we will not sign you up for email updates if you place an order over the Internet. Please note that it may take up to 8 weeks to remove you from our list.

From time to time, we may also send you emails to help us learn more about your shopping preferences. In addition, we may use information about your product interests and purchases to help us improve our site design and your shopping experience. If you make a purchase online or over the phone, we may also send you notices about our products, services, contests and promotions through postal mail.

To serve you better, we may combine information you give us online and in our stores as well as information about your product interests and purchases. In addition, we may combine information you provide with demographic information that is publicly available. We use this combined information to enhance and personalize your shopping experience with us, and to communicate with you by email or postal mail about our products, services, contests, and promotions that may be of interest to you. If you do not want us to use your information as described above, please contact Tank Prints service by emailing support@tankprints.com.

Third Party Transactions

We contract with third parties to assist us in maintaining and managing our customer information to fulfill promotions and to communicate with our customers. We do not authorize any of those third parties to make any other use of your information.

Accessing and Removing Your Information

You may access or change your personal information by clicking on the "ACCOUNT" link on the navigation bar at the top of every page. After you log in with your password, you can view and update your account settings and information by clicking the appropriate link.

If you would like to have your information removed from our database, please email support@tankprints.com and ask to be removed. Please include your name and other pertinent information with your request.

Children's Privacy

This website is intended for use by adults. Tank Prints does not knowingly collect or use information from children under age 13 without parental consent. If a child under 13 has submitted information to Tank Prints and a parent or guardian would like that information deleted, please contact us at support@tankprints.com.

Cookies

A cookie is a small data file that websites often store on your computer's hard drive when you visit their sites. A cookie may contain information (such as a unique user ID) that is used to track the pages of the sites you've visited. We use cookies to enhance your shopping experience by allowing us to know whether or not you've visited our site previously and to help us determine whether you came to Tank Prints from a particular Internet link or banner advertisement.

You can refuse cookies by turning them off in your browser. If you turn off cookies, however, we will not be able to track your order or enable you to make a purchase from our site. Nor will we be able to recognize you as a registered user to allow you access to your account information.

Security

Tank Prints uses industry-standard security techniques to protect our customers' personal information. All credit card transactions are processed using secure encryption technology to protect your financial information.

If you have any questions about this Privacy Policy, please contact us or call us at 1-888-404-6018.